What clients say about us

Our clients are given the opportunity to write a review about us online.

See independent reviews posted on Much Loved

We have reviews posted on Much Loved, an online tribute charity, and you can read these here

See independent reviews posted on Funeral Guide

We also have over 450 ‘five star’ reviews posted on Funeral Guide, a leading UK funeral resource. You can see the reviews for us here

Client questionnaires

We send a questionnaire a few weeks after the funeral to every family we look after. This provides us with important feedback, these questionnaires are reviewed by our management team and are used to improve our service.

Comments about our service

How to contact us if you have a comment or a concern about our service

To make a comment or complaint about our service you can contact us by phone, email or post. Please view our complaints procedure here.